As field service tasks become progressively complex, the problem of scheduling technicians to resolve service tasks also becomes challenging. Several elements contribute to the challenge.

  • Location: First, scheduling systems often do not have the latest (most current...
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As MobileForce Software collaborated with leading organizations, we saw through the eyes of our customers that enterprise data is more fragmented than ever. Workers must navigate a mind-boggling mix of cloud, on-premise and legacy backend applications. What’s more, we found that this...

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By: Jagadish Bandhole
 
A mobile transformation is taking place in the enterprise, forcing organizations to examine how their employees, customers and partners experience their business. Success in the mobile era depends on leveraging mobile devices to deliver rich,...
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By: John Cabri
 
When designing for sales process excellence, it is important to think about every step your prospects/customers must go through to do business with you. Response latency, as well as every additional document, meeting, phone call, click, or decision in the...
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