Managing your company’s resources in external areas, i.e outside of company property is known as field service management (FSM). This includes communicating with and managing field staff, scheduling tasks, and keeping progress checks on-field operations in real-time.

Field service...

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June 29, 2020

No matter what field you work in, these days, technology is everywhere. However, despite the ubiquity and advancement of technology in virtually every field, sales reps still spend most of their time manually doing tedious and repetitive tasks instead of selling.

In fact, they are...

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IT has frequently used "Single Pane of Glass" or SPOG, to describe the aggregate or big-picture view that offers an integration or a unified display of information from disparate sources. Typical beneficiaries of a SPOG include systems administrators or corporate executives who like to operate...

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As field service tasks become progressively complex, the problem of scheduling technicians to resolve service tasks also becomes challenging. Several elements contribute to the challenge.

  • Location: First, scheduling systems often do not have the latest (most current...
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As MobileForce Software collaborated with leading organizations, we saw through the eyes of our customers that enterprise data is more fragmented than ever. Workers must navigate a mind-boggling mix of cloud, on-premise and legacy backend applications. What’s more, we found that this...

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